Make a One-Time Payment
Single Account Enrollment: If you are enrolled in only one account, the Make a One Time Payment screen will allow you to make a payment against the current bill.
Multiple Account Enrollment: If you are enrolled in multiple accounts, the Make a One Time Payment screen will display the selected bills and will allow the user to make a payment against them.
1)The Amount to Pay is automatically filled in and can be edited/changed. (Multiple accounts will display each account as its own line item.)
2)The Payment Date is also automatically filled in and can be edited/changed. The payment date is the date on which payment will be received not the date when the payment is processed. Please allow 24-48 hours for your payment to post. Payments can be scheduled into the future but not past the Due Date. If your bill is past due, the Payment Date will be automatically filled in with today's date and cannot be changed.
a)To change the Payment Date:
i)You can type in a new date: MM/DD/YYYY; OR
ii)You can click on the down arrow Icon next to the date and select a date from a calendar view.
3)To Select A Previously Saved Payment Account - If you DO NOT have a previously saved Payment Account, skip to Number 4, "To Set Up a New Payment Account".
a)Select the Payment Account from which funds will be drawn by clicking on the Payment Account field and selecting an Account.
b)Payment Notes can be added in the field provided. This is not a required field.
c)Click Next to go to the Verify Payment Screen.
d)Verify your payment information and then Click the Pay button to go to:
i)The Payment Scheduled Screen (Scheduled Credit Card or Bank Account payments).
ii)The Payment Confirmation Screen (Scheduled or Processed payments).
e)Click on the PRINT, EMAIL or CLOSE button.
i)Click on the PRINT button to print your scheduled payment.
ii)Click on the EMAIL button to email your scheduled payment information to your account email address.
iii)Click on the CLOSE button to close the Payment Scheduled screen and to view your Payment Activity screen.
4)To Set Up a New Payment Account - If you have not previously set up and saved a payment account you can click on the field to Select One-Time Payment Bank Account or One-Time Payment Credit Card. (Credit Card payments are not accepted for all plans at this time). See the detailed steps below.
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Bank Account: This will allow you to set up a Payment Account to save for this payment and future payments; OR set up for this payment only, in which case the payment information will not be stored. oPayment Notes: Can be added in the field provided. This is not a required field. oAccount Holder's Name: Type in the person's name that is listed on the bank account. oRouting Number: This routing number can be found on the bottom of one of your checks. The routing number is a 9 digit number. (If you are not sure how to locate the Routing Number, you can click on the See an Example link.) oAccount Number: The account number is the number found to the right of the Routing Number on the bottom of one of your checks. The account number cannot be greater than 17 digits. (If you are not sure how to locate the Account Number, you can click on the See an Example link.) oAccount Type: There are two options. Click to select either Checking or Savings. oSave this Account? - Yes/No: Click the Yes Radio Button to use this account information for this payment transaction AND to save the Payment Account information for future payments. Click the No Radio Button to use this account information for this payment transaction ONLY. Payment Account information will NOT be saved for future payments. oPayment Account Name: A Payment Account Name can be added in this field. This is not a required field. oClick Next to go to the Verify Payment Screen. oVerify your payment information and then Click the Pay button to go to the Payment Confirmation Screen. oClick on the PRINT, EMAIL, SETUP AUTOMATIC PAYMENT, or CLOSE button. ▪Click on the PRINT button to print your scheduled payment. ▪Click on the EMAIL button to email your scheduled payment information to your account email address. ▪Click on the SETUP AUTOMATIC PAYMENT button to set up an Automatic Payment via this Payment Account. This option will only appear if the account does not already have an Automatic Payment instruction. ▪Click on the CLOSE button to close the Payment Scheduled screen and to view your Payment Activity screen.
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Credit Cards: This will allow you to set up a Payment Account to save for this payment and future payments; OR set up for this payment only, in which case the payment information will not be stored. oPayment Notes: Can be added in the field provided. This is not a required field. oName on Card: Type in the person's name that is listed on the credit card. oBilling Address: Type in the address of the person listed on the credit card. oCity: Type in the name of the City of the person listed on the credit card. oState: Click to select the state of the person listed on the credit card. oZip: Type in the Zip Code (5-digits) of the person listed on the credit card. oCard Type: Select the Radio Button for the type of Credit Card Account you are using (Visa or MasterCard). oAccount Number: Type your Account Number (no dashes or spaces). oExpire Month: Either type the month (example: 09 for September) or click on the drop down box and select the expiration month. oExpire Year: Either type the year (example: 2012) or click on the drop down box and select the expiration year. oSave this Account? - Yes/No: Click the Yes Radio Button to use this account information for this payment transaction AND to save the Payment Account information for future payments. Click the No Radio Button to use this account information for this payment transaction ONLY. Payment Account information will NOT be saved for future payments. oPayment Account Name: A Payment Account Name can be added in this field. This is not a required field. oClick Next to go to the Verify Payment Screen. oVerify your payment information and then Click the Pay button to go to the Payment Confirmation Screen. oClick on the PRINT, EMAIL, SETUP AUTOMATIC PAYMENT, or CLOSE button. ▪Click on the PRINT button to print your scheduled payment. ▪Click on the EMAIL button to email your scheduled payment information to your account email address. ▪Click on the SETUP AUTOMATIC PAYMENT button to set up an Automatic Payment via this Payment Account. This option will only appear if the account does not already have an Automatic Payment instruction. ▪Click on the CLOSE button to close the Payment Scheduled screen and to view your Payment Activity screen.
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