Contact Us

Group Customers

Representatives are available to assist with your billing and payment questions Monday - Friday, 8 a.m. to 5 p.m. HST (excluding HMSA holidays)

•Please call (808) 948-6376 on Oahu or toll-free at 1-800-316-4672.

Medicare Advantage Customers

Representatives are available to assist with your billing and payment questions Monday-Friday, 8 a.m. to 5 p.m. HST

•Please call (808) 948-6174 on Oahu or 1-800-782-4672 toll-free from the Neighbor Islands and U.S. Mainland.  TTY Users should call 711.

Individual Customers

Representatives are available to assist with your billing and payment questions Monday - Friday, 8 a.m. to 5 p.m. HST (excluding HMSA holidays)

•If you have a COBRA Plan, please call (808) 948-6140 on Oahu or toll-free at 1-800-782-4672.

•If you have an Individual Plan, please call (808) 948-6140 on Oahu or toll-free at 1-800-782-4672.